This year (2022) has been a year of growth for OneNorwich Practices. With an increase in our staff numbers it shows that Norwich is an exciting and attractive place to work. Our growth coupled with scarcity of labour, particularly within the healthcare sector, has encouraged us to focus on our recruitment practices and retention of our existing employees.
Our strategic goals and the launch of our values has given us an opportunity to review our People Management practices and ensure policies are aligned with our goals and that they foster behaviours that support our culture. This clarity has enabled us to direct our recruitment efforts in a way that attracts staff who share ONP’s vision of leading integrated health and care.
We also recognise the challenges that our employees face with the increased pressures of general practice as a result of the pandemic plus societal and economic changes. To this end we launched an employee assistance programme which supports employees and their families in a variety of ways from supporting mental health, to providing guidance on healthy living and eating.
The next year will see the Human Resources team focused on supporting employee wellbeing and engagement to put our people in the best position to offer patients the excellent care they deserve.