Appointments in evenings and at weekends

The Enhanced Access Service was established in October 2022 to replace the Improved Access Service (IAS), which has been running since September 2018.

The EA Service has been designed in collaboration with practices and Norwich Primary Care Network (PCN) neighbourhoods. 

This has resulted in a diverse service design, with an MDT approach rotating across each neighbourhood offering NHS Health Checks, phlebotomy, wound dressing, LTC and chronic disease, mental health appointments, smears and physio to name just a few.

The EA service takes a neighbourhood approach and is run across four neighbourhoods, East Hub (Lionwood Medical Practice), West Hub (Roundwell Medical Practice), Central Hub (St Stephens Gate Medical Practice and Gurney Road Medical Practice on a rotating model) and North Hub (Magdalen Medical Practice and Woodcock Road Medical Practice rotating model).

The service runs across all four neighbourhoods Monday to Friday with two clinicians in each hub 18:30 – 20:00 offering remote appointments. On a Saturday there are three clinicians running across each neighbourhood hub 09:00 – 13:00 delivering face-to-face appointments. 

You can contact the Enhanced Access Team on 07442 913092